Rental Setup & Pickup
Glamping experiences are an overnight rental. Tent(s) will be set up by 6 p.m. (unless otherwise requested) and will be picked up the following day after 10 a.m.
Reservation Payment
Payment in full is required at time of booking.
Refund/Reschedule Policy
You are entitled to a full refund (less any transaction fees) if you cancel 14 days or more prior to your reservation date. At your option, payment can be applied to a future available date. Any cancellation within 14 days of reservation date results in forfeiture of 50% of reservation fee. The remaining 50% will be refunded to your original payment method or, at your option, will be applied to a future available date. City Lights Glamping reserves the right to reschedule due to severe weather (e.g., heavy wind and rain, hail, snow, lightning, etc.). Reschedule dates are based on availability.
Damage & Rental Item Care
Customer agrees to complete a standard waiver prior to set up and will ensure the care of the tent and its contents as outlined. Customer assumes all responsibility for damage/theft to the tent(s) and its contents. By completing this reservation, Customer authorizes City Lights Glamping LLC to withdraw funds from payment method on file for all damages and theft to the tent(s), beds, and all supplies delivered to Customer. (PS – We’re nice & reasonable people. We won’t charge you unless something is legitimately damaged or missing.)
Smoking Policy
There is no smoking allowed in any form (cigarettes, marijuana, vape, e-cigs, etc.) inside or within 20′ of the tent. Any signs (smoke smell, burns, etc.) of smoking will result in an automatic $500 fee charged to the payment method on file.
Food & Beverage Policy
Due to the associated risks, we strongly advise against eating & drinking inside the tent and around the tent area. By consuming food & beverages inside and around the tent, you (the Customer) assumes all responsibility for damages that are caused by spills, accidents, and the like. Any excessive stains, spills, and damages are subject to cleaning fees. By completing this reservation, you authorize City Lights Glamping LLC to withdraw funds from the original payment method for any and all damage caused while tent is in your possession.
Animals & Pets
Pets are not allowed in/around the tent(s) area. Customers assume all responsibility for damages caused to the tent(s) and contents by the pet, be it yours or any affiliated party (urine, excessive pet hair, chewing, etc.). By completing this transaction, you authorize City Lights Glamping LLC to withdraw funds from the original payment method for any and all damage caused while tent(s) is in your possession.
General Liability
Customer hereby assumes all risks that may arise out of the use and occupancy of the tent and equipment including, but not limited to, damage to and loss of Customer’s property and injury or death to Customer or other tent users/occupants.
Release of Liability
City Lights Glamping LLC expressly excludes and disclaims all responsibility for damages, liability, claims, expenses, or injury to property and/or persons arising out of this rental agreement, except as proximately caused by the negligent acts or omissions of City Lights Glamping LLC, its employees, agents, or representatives. Customer agrees to release, waive, and discharge City Lights Glamping LLC, and all of its members, officers, employees, agents, and volunteers from any and all claims, injuries, causes of action, suits, liability, losses, or expenses (including attorney’s fees) arising from or connected with this rental agreement.
Indemnification
Customer agrees to defend, indemnify, and hold harmless City Lights Glamping LLC and its members, officers, employees, agents, and volunteers from and against any and all demands, claims, injuries, causes of action, suits, liabilities, losses, and expenses (including reasonable attorney’s fees) arising out of or in connection with: (a) Customer’s use or occupancy of the tent or equipment, or any activity or thing done, performed or suffered by Customer, Customer’s Guests or other users/occupants; or (b) any loss, injury, death, or damage to persons or the tent by reason of any act, omission or negligence of Customer, Customer’s Guests or other users/occupants; or (c) any breach or default in the performance of any obligation on Customer’s part to be performed under the terms of this rental agreement; or (d) claims related to Customer’s noncompliance or alleged noncompliance with any law, ordinance, rule, regulation, or policy, including any allegation that City Lights Glamping LLC is a joint employer or otherwise responsible for acts or omissions relating to Customer, Customer’s Guests or other users/occupants, including but not limited to employment-related claims related to wages, injury, or losses associated with services or work performed by Customer, Customer’s Guests or other users/occupants. Customer’s indemnity obligations will not extend to any liability to the extent caused by the sole negligence of City Lights Glamping LLC or its agents or employees. The legal defense provided by Customer to City Lights Glamping LLC under this provision must be free of any conflicts of interest, even if retention of separate legal counsel for City Lights Glamping LLC is necessary. If there is a conflict of interest in the conduct of the defense of a claim, then City Lights Glamping LLC is entitled to retain its own counsel and the reasonable fees and expenses of City Lights Glamping LLC counsel (reasonably approved by Customer, and such approval shall not be unreasonably withheld, delayed or conditioned) shall be at the expense of Customer. Customer also agrees to defend, indemnify, and hold City Lights Glamping LLC harmless for all costs, expenses, and attorneys’ fees incurred in establishing and litigating the indemnification coverage provided herein. The obligations described in this paragraph shall continue after the termination of the rental agreement.
Force Majeure
In the event that City Lights Glamping LLC property shall be destroyed or substantially damaged by fire, acts of God, or other casualty, or in the event other circumstances render fulfillment of the rental agreement impractical or impossible, Customer shall be obligated to pay only for the services, activities, and events that shall have occurred prior to said casualty or circumstance. Customer hereby waives any claim for damages or compensation from City Lights Glamping LLC or any of its officers, employees agents or volunteers resulting from fire, flood, casualty, pandemic, epidemic, government restrictions, or other circumstances preventing the performance of the rental agreement.
Compliance with Law and City Lights Glamping LLC Policies
Customer shall use and occupy the tent in a safe and careful manner and shall comply with all applicable rules, policies, guidelines of City Lights Glamping LLC. Customer shall use and occupy the tent in a manner that complies with all laws and regulations of any municipality or agency with jurisdiction which are applicable to the use of the tent, and shall pay all use, and other related taxes imposed by the law or levied against City Lights Glamping LLC in connection with Customer’s use of the tent. Failure to comply with the rental agreement or any applicable laws, ordinances, policies, and rules may result in forfeiture of the privilege of using City Lights Glamping LLC tents, equipment and services, and/or termination of this Agreement.
Termination
City Lights Glamping LLC may terminate the rental agreement and Customer’s use of the tent at any time in its sole discretion by giving written notice to Customer. If City Lights Glamping LLC terminates the rental agreement because Customer has violated the terms of the rental agreement or because Customer or its guests or other users/occupants of the tent have violated laws or City Lights Glamping LLC policies, then Customer is obligated to make full payment of the rental fee and all expenses under the rental agreement. If Customer terminates the rental agreement for any reason, Customer may be charged according to the refund/reschedule policy expressed herein.
Governing law; venue; severability
The rental agreement, including without limitation, any disputes arising out of or relating to the rental agreement, shall be governed by the laws of the State of Oregon, without regard to conflict of law principles. Customer hereby submits to the exclusive jurisdiction and venue of the state and federal courts in Multnomah County in the State of Oregon with respect to any legal proceedings arising out of the rental agreement. Should any portion of the rental agreement be held invalid, the remaining portion shall not be affected and shall continue to be valid and enforceable.
Authority
The individual assenting to this rental agreement on behalf of customer hereby represents and warrants that they are duly authorized to execute and deliver this rental agreement on behalf of Customer and that the rental agreement is binding upon Customer in accordance with its terms. The execution of the rental agreement by the Customer signifies agreement, understanding of, and compliance with all terms contained herein.